Frequently Asked Questions
Please see below for answers to commonly held questions concerning the Margaret Hackett Family Program.About the Program
Where is the MHFP located?
The MHFP is housed within the Section of Neurosurgery at the University of Chicago. We are an active part of the office of Neurosurgery and have established relationships with all staff and providers within the office. We do not have in-person office visits available to our patients at this time. You may contact us via phone at 773-795-0622, and via email at mhfcp@bsd.uchicago.edu.
How can I contact the MHFP?
You may contact the MHFP in a variety of ways. We have a line dedicated to helping patients. Please feel free to call us at 773-795-0622. We can also be contacted via email at mhfcp@bsd.uchicago.edu. Visit our contact us page to learn more about how you may reach us.
How can the MHFP help?
We have direct contact to various offices of around the country in Chicago, Portland, Los Angeles, Boston, St. Louis and Houston. We have Neurosurgery provider clinics with significant experience in each area. We can help you:
- Understand the process of scheduling an appointment with a provider
- Connect you to a neurosurgical care team
- Answer any questions or concerns you may have and more
- Connect you to Advocacy Services & Partner Organizations
- Help you join an online Support Group
How can I stay up to date about events, educational webinars & resources?
The MHFP has newsletters and emails that are sent on a weekly basis. Click Here to Subscribe to our mailing list.
Follow the MHFP on Instagram: MargaretHackettFamilyProgram
Follow the MHFP on Facebook: MargaretHackettFamilyProgram
Follow the MHFP on TikTok: MargaretHackettFamily
Visit our Events Page for up to date events occurring each month!
Department of Neurosurgery
Why do I need imaging and a diagnosis before an appointment?
Our providers are specialized in their care, meaning their schedules can be heavily booked. For this reason, many of our providers do not perform “work ups”, which is the preliminary appointment providers use to attempt to diagnose a patient. During the work up, providers will perform multiple exams, testing, and may request additional information or images to properly diagnose a patient. This takes time, and there is no guarantee that the diagnosis is something that a neurosurgeon may be best to treat. For these reasons, most of our patients call our office already having a diagnosis and the proper imaging (CT, MRI, xrays, etc.) that will establish the diagnosis.
What if my images (MRI, CT, Xrays, etc.) are over a year old?
Typically the more recent the imaging, the better off you are. This is because recent imaging will give a better picture of your condition at its current state. If you have imaging that is over a year old, it may be an inaccurate representation of your current condition. Feel free to contact us to dicuss any of the concerns you may have.
Advocacy
What type of advocacy resources are available through the MHFP?
The MHFP offers online educational webinars & socials, and in-person events & socials. Visit our Event Page for the most up to date information on events.
We also offer a variety of advocacy resources such as Case Management Services, 504 & IEP Assistance, Sports Adaptation Programs, Able Accounts & more! Visit our Resource Page for a full list of resources.
Did you miss one of our educational webinars? Visit our Resource Library for the full presentation!
Not sure where to begin? Fill our a MHFP Referral Form and we’ll assist you!
Research
Where can I find the latest research from the MHFP?
Visit our MHFP Research Page for the latest articles from our Research Consortium and our Tranlational Research Program.